Privacy Policy for CalmNest Check‑Ins
Last updated: [01/01/2026]
CalmNest Check‑Ins (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. Our service is non‑medical and does not involve health‑care records or medical data.
1. Information We Collect
Information You Provide
We may collect:
Your name and contact information (phone number, email address)
Your parent’s name and address for scheduled visits
Any notes you choose to share about preferences or concerns
Payment information (processed securely through third‑party providers such as Stripe)
Information From Visits
During each check‑in, we collect:
Observations about the home environment
General notes about mood, safety, or concerns
Tasks completed during the visit
We do not collect medical information or provide medical assessments.
Automatically Collected Information
If you use our website, we may collect:
Basic analytics (page views, device type, browser type)
Cookies for site functionality
2. How We Use Your Information
We use your information to:
Provide scheduled home check‑ins
Send structured visit updates
Communicate about scheduling or service changes
Process payments
Improve our services and website
We do not sell or share your information with advertisers.
3. How We Share Information
We may share information only with:
Service providers (e.g., payment processors like Stripe)
Legal authorities if required by law or to protect safety
We do not share personal information with marketers, data brokers, or unrelated third parties.
4. How We Protect Your Information
We take reasonable steps to keep your information safe, including:
Secure storage of visit notes
Encrypted payment processing through trusted third‑party providers
Limited access to customer information
No system is 100% secure, but we work to protect your data responsibly.
5. Your Choices
You may:
Request a copy of the information we have about you
Ask us to correct or delete your information
Opt out of non‑essential communications
To make a request, contact us at:
Email: [heartlinkcaregiver@gmail.com] Phone: [929-329-6265]
6. Children’s Privacy
Our services are intended for adults arranging care for aging parents. We do not knowingly collect information from children under 13.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Email: [heartlinkcaregiver@gmail.com] Phone: [929-329-6265]